We use UPS for most of our shipments. We want you to receive your order as quickly as possible and in excellent condition. That's why we normally use UPS - the leader in the package delivery business. 98% of our orders arrive within 3 - 5 business days. Remember, UPS does not deliver on the weekends without an additional charge.
Depending on the size of your package and its destination, we may, at our discretion, ship your order via another carrier.
We do have a few restrictions on our shipping. We cannot ship to Puerto Rico, P.O. Boxes or to APO/FPO addresses. We can ship to Hawaii - 2nd Day UPS Air. We currently do not ship to Mexico, Canada or anywhere outside North America. We reserve the right to add shipping expense onto orders that are special case orders - this is very rare, but we needed to state it here and we would advise you of these charges at the time of your order. If you have any questions about our shipping policies - please do not hesitate to call us.
Special free freight offers are available and are valid on most orders. Some oversized items and truck shipments may have additional charges applied. Again, we will advise you at the time of your order of any exceptions.
All truck freight shipments must be shipped to a commercial business address. Truck shipments to residential addresses will have additional service charges applied. Additionally, we do not ship oversized products outside of the 48 contiguous United States.
Refused shipments that we have not been notified of in advance will be charged for outbound and return freight charges and may require additional handling charges of up to 15%.
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